Skip to main content
Question

[Arduino Portenta X8] out-of-box test fails

  • November 3, 2025
  • 4 replies
  • 41 views

Hello,

My team just received and opened a Metis Dev System with Arduino Portenta X8.

We followed the “Getting Started with Metis Dev System with Arduino Portenta X8”,

but could not go though;

 

  1. In installing the SDK;

          “docker run -it --privileged -v /tmp:/tmp -v /axelera:/axelera -v /lib/modules:/lib/modules -v /run:/run -v /dev:/dev --group-add video -e DISPLAY=$DISPLAY --name=voyager-sdk-1.4.0 --network=host --entrypoint=/bin/bash axelera-sdk-ubuntu-2204-arm64-prebuid-llm:1.4.0”

    failed with 

          “docker: Error response from daemon: pull access denied for axelera-sdk-ubuntu-2204-arm64-prebuild-llm, repository does not exist or may require ‘docketr login’: denied: requested access to the resource is denied” message

          What is the default login ID/PASS of the docker image ? 

 

  2. Then, we tried the alternative ; after loading the downloaded docker image,

          we moved into docker, and tried to finalize the setup.

          But, in “make clobber-libs && make operators”,

          we got build error as

          “[33/165] Building CXX object axstreamer/CMakeFiles/axstreamer.dir/src/AxOpUtils.cpp.o

            FAILED: [code=1] ….

            c++: fatal error: Killed signal terminated program cc1plus”

 

  What can I do at this stage ?

 

Many thanks in advance,

Tae-Han

4 replies

Spanner
Axelera Team
Forum|alt.badge.img+2
  • Axelera Team
  • 331 replies
  • November 3, 2025

Hi there ​@imlcorp ! Ah, exciting to hear that you’re getting to work on the Arduino/Axelera combo!

I’ll look into this a little deeper yet and come back to you, but one thing that I noticed a typo in the “prebuild” part of the image name - not sure if that’s causing the whole issue, but just in case:


axelera-sdk-ubuntu-2204-arm64-prebuid-llm:1.4.0

...should be:

axelera-sdk-ubuntu-2204-arm64-prebuild-llm:1.4.0


  • Author
  • Cadet
  • 1 reply
  • November 3, 2025

Hi, Spanner,

 

 

I checked the orginal page “https://support.axelera.ai/hc/en-us/articles/26405156760978-Getting-Started-with-Metis-Dev-System-with-Arduino-Portenta-X8?_gl=1*10qzeu5*_gcl_au*MTAwODEwMzYzMy4xNzYyMjExODU0*_ga*MTc1OTAyMzM5MC4xNzYyMjExODU2*_ga_GFNDED14ST*czE3NjIyMTE4NTUkbzEkZzEkdDE3NjIyMTIxODkkajE5JGwwJGgxNjM3NTI3MTY2”, 

and found that it has “prebuid” in the command.

 

My team is away from the office for workshop, and I will try “prebuild” as soon as I come back.

 

Please, check the error in the alternative compilation process.

 

Thank you,

Tae-Han


Spanner
Axelera Team
Forum|alt.badge.img+2
  • Axelera Team
  • 331 replies
  • November 4, 2025

Ah you’re right! Good catch. I’ll also double check from this end to see if that’s a typo 👍

EDIT: I checked with the team, and the URL you originally used is actually the correct one, ​@imlcorp . My mistake. The filename needs updating from this end at some point, but the link in the guide (that you followed) actually is correct. This one:

axelera-sdk-ubuntu-2204-arm64-prebuid-llm:1.4.0

So that’s not the issue. Let’s dig into what it might be!


Steven Hunsche
Axelera Team
Forum|alt.badge.img
  • Axelera Team
  • 17 replies
  • November 5, 2025

Hi ​@imlcorp !

I see a few things happening here.

  1. As mentioned before, your error shows that you’ve used prebuild instead of prebuid. If you’ve double checked that you’ve put in the correct (without the l) command, I’m happy to help you investigate further.
  2. This looks like an out-of-memory issue to me. If you do sudo dmesg, you’ll likely see an out-of-memory error (if you see something else, please post it). Note the following part of the guide

Before installing the SDK, we need to enable a swap file to overcome possible RAM limitations

sudo fallocate -l 2G /swapfile
sudo chmod 600 /swapfile
sudo mkswap /swapfile
sudo swapon /swapfile

 

If you’ve already done this, and you still get the out-of-memory issue, you can try to do the same steps, but with 4G instead of 2G.

Please let me know how this works out for you.