I'm currently setting up the Axelera Voyager SDK on Ubuntu 22.04.5 LTS with a verified PCIe Metis AIPU card (rev 02 properly detected via lspci, and metis module loaded). However, during installation with install.sh --all --media, several symbolic link warnings occurred (e.g., media: invalid symlink), and although the runtime reports as installed, the file libaxruntime.so is missing entirely from runtime/lib/. This results in the inference script failing with: Failed to create device manager: libaxruntime.so: cannot open shared object file. Additionally, the AxInference.cpp build fails due to missing axruntime/axruntime.hpp. I’ve already tried clearing ~/.cache/axelera/ and reinstalling the runtime, but the issue persists. Would appreciate any guidance to resolve the missing runtime files and complete the setup.
Thanks
Pravin Kumar R
Page 1 / 1
I have attached a txt file but it is give access denied error:
OS Details:
OS Details:
:~/axelera/voyager-sdk$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.5 LTS
Release: 22.04
Codename: jammyPC Details:
PC@PC:~/axelera$ lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Address sizes: 46 bits physical, 48 bits virtual
Byte Order: Little Endian
CPU(s): 20
On-line CPU(s) list: 0-19
Vendor ID: GenuineIntel
Model name: 12th Gen Intel(R) Core(TM) i7-12700K
CPU family: 6
Model: 151
Thread(s) per core: 2
Core(s) per socket: 12
what i tried:
Tried running the Sample File:
(venv) pc@pc:~/axelera/voyager-sdk$ ./inference.py yolov5s-v7-coco media/traffic1_1080p.
Failed to create device manager: libaxruntime.so: axr_create_context: libaxruntime.so: cannot open shared object file: No such file or directory
WARNING : Unsupported tracer: core_temp: valid tracers are: cpu_usage, end_to_end_fps, stream_timing
ERROR : Failed to create device manager: libaxruntime.so: axr_create_context: libaxruntime.so: cannot open shared object file: No such file or directory
ERROR : [Errno 2] No such file or directory: 'media/traffic1_1080p.'
PCIE Card Detection:
(venv) pc@pc:~/axelera/voyager-sdk$ lsmod | grep metis
metis 90112 0
(venv) pc@pc:~/axelera/voyager-sdk$ lspci -tv
-[0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-[01]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-[02]--
+-1b.0-[03]--
+-1c.0-[04]--
+-1c.2-[05]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-[06]----00.0 Axelera AI Metis AIPU (rev 02)
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
Installation Errors:
PC@PC:~/axelera/voyager-sdk$ ./install.sh --all --media --user <mail> --token <mytoken>
WARNING: data: is already a symbolic link to /home/wgtech/.cache/axelera/data: but the target does not exist
WARNING: This will be used as-is instead of creating a symbolic link to /home/wgtech/.cache/axelera/data
WARNING: media: is already a symbolic link to /home/wgtech/.cache/axelera/media: but the target does not exist
WARNING: This will be used as-is instead of creating a symbolic link to /home/wgtech/.cache/axelera/media
Download local artifact: media/traffic1_480p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic1_720p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic1_1080p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic2_480p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic2_720p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic2_1080p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic3_480p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic3_720p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic3_1080p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic4_480p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic4_720p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/traffic4_1080p.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/intersection_road.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/knife.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/gun.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
Download local artifact: media/dancing.mp4
WARNING: media: is an invalid symbolic link - not downloading to it
+-----------------------------------------------------------------------------+
| Axelera AI - Voyager SDK |
+-----------------------------------------------------------------------------+
| O/S | Ubuntu 2204 [amd64] OK |
|=============================================================================|
| Development | /home/wgtech/axelera/voyager-sdk Needed |
| Pyenv | /home/wgtech/.pyenv OK |
| Python | 3.10.6 Needed |
| Pip | 24.0 Needed |
| Setuptools | Needed |
| Wheel | Needed |
| Python libs | cfg/requirements-ubuntu-2204-amd64.txt Needed |
|=============================================================================|
| Runtime | Installed OK |
|=============================================================================|
| PCIe driver | Installed OK |
+-----------------------------------------------------------------------------+
Proceed with installation (y/n): y
[1/135] Create Python 3.10.6 virtual environment
[1/135] Activate venv/bin/activate
[2/135] Install pip 24.0
[3/135] Install setuptools
[4/135] Install wheel
[5/135] Preinstalling python prerequisites
[5/135] Preinstall about-time==4.2.1
[6/135] Preinstall alive-progress==3.2.0
[7/135] Preinstall annotated-types==0.7.0
[8/135] Preinstall appdirs==1.4.4
[9/135] Preinstall attrs==25.3.0
[10/135] Preinstall boto3==1.39.1
[11/135] Preinstall botocore==1.39.1
[12/135] Preinstall certifi==2025.6.15
[13/135] Preinstall charset-normalizer==3.4.2
[14/135] Preinstall cityscapesScripts==2.2.4
[15/135] Preinstall click==8.2.1
[16/135] Preinstall climage==0.2.2
[17/135] Preinstall cloudpickle==3.1.1
[18/135] Preinstall cmake==3.31.6
[19/135] Preinstall cmake-build-extension==0.6.1
[20/135] Preinstall coloredlogs==15.0.1
[21/135] Preinstall contourpy==1.3.2
[22/135] Preinstall cycler==0.12.1
[23/135] Preinstall Cython==3.1.2
[24/135] Preinstall decorator==5.2.1
[25/135] Preinstall defusedxml==0.7.1
[26/135] Preinstall eval_type_backport==0.2.2
[27/135] Preinstall exceptiongroup==1.3.0
[28/135] Preinstall flatbuffers==25.2.10
[29/135] Preinstall fonttools==4.58.4
[30/135] Preinstall ftfy==6.2.0
[31/135] Preinstall gitdb==4.0.12
[32/135] Preinstall GitPython==3.1.44
[33/135] Preinstall grapheme==0.6.0
[34/135] Preinstall grpcio==1.73.1
[35/135] Preinstall h5py==3.14.0
[36/135] Preinstall humanfriendly==10.0
[37/135] Preinstall idna==3.10
[38/135] Preinstall importlib_resources==6.5.2
[39/135] Preinstall inflection==0.5.1
[40/135] Preinstall iniconfig==2.1.0
[41/135] Preinstall Jinja2==3.1.6
[42/135] Preinstall jira==3.8.0
[43/135] Preinstall jmespath==1.0.1
[44/135] Preinstall jsonschema==4.24.0
[45/135] Preinstall jsonschema-specifications==2025.4.1
[46/135] Preinstall jsonschema2md==1.3.0
[47/135] Preinstall kdtree==0.16
[48/135] Preinstall kiwisolver==1.4.8
[49/135] Preinstall lap==0.5.12
[50/135] Preinstall Markdown==3.8.2
[51/135] Preinstall markdown-it-py==3.0.0
[52/135] Preinstall MarkupSafe==3.0.2
[53/135] Preinstall matplotlib==3.9.4
[54/135] Preinstall matplotlib-inline==0.1.7
[55/135] Preinstall mdurl==0.1.2
[56/135] Preinstall ml_dtypes==0.5.1
[57/135] Preinstall more-itertools==10.7.0
[58/135] Preinstall mpmath==1.3.0
[59/135] Preinstall networkx==3.4.2
[60/135] Preinstall ninja==1.11.1.4
[61/135] Preinstall numpy==1.26.4
[62/135] Preinstall oauthlib==3.3.1
[63/135] Preinstall onnx==1.17.0
[64/135] Preinstall onnxoptimizer==0.3.13
[65/135] Preinstall onnxruntime==1.22.0
[66/135] Preinstall onnxsim==0.4.36
[67/135] Preinstall opencv-python==4.11.0.86
[68/135] Preinstall packaging==25.0
[69/135] Preinstall pillow==11.3.0
[70/135] Preinstall platformdirs==4.3.8
[71/135] Preinstall pluggy==1.6.0
[72/135] Preinstall protobuf==6.31.1
[73/135] Preinstall psutil==7.0.0
[74/135] Preinstall pycairo==1.28.0
[75/135] Preinstall pycocotools==2.0.10
[76/135] Preinstall pydantic==2.8.2
[77/135] Preinstall pydantic_core==2.20.1
[78/135] Preinstall pyglet==2.1.3
[79/135] Preinstall Pygments==2.19.2
[80/135] Preinstall PyGObject==3.50.0
[81/135] Preinstall pyopencl==2025.2.4
[82/135] Preinstall pyparsing==3.2.3
[83/135] Preinstall pyquaternion==0.9.9
[84/135] Preinstall pytest==8.4.1
[85/135] Preinstall pytest-timeout==2.4.0
[86/135] Preinstall python-dateutil==2.9.0.post0
[87/135] Preinstall python-jsonschema-objects==0.5.7
[88/135] Preinstall pytools==2025.1.7
[89/135] Preinstall PyYAML==6.0
[90/135] Preinstall referencing==0.36.2
[91/135] Preinstall requests==2.32.4
[92/135] Preinstall requests-oauthlib==2.0.0
[93/135] Preinstall requests-toolbelt==1.0.0
[94/135] Preinstall rich==14.0.0
[95/135] Preinstall rpds-py==0.26.0
[96/135] Preinstall s3transfer==0.13.0
[97/135] Preinstall scipy==1.15.3
[98/135] Preinstall setuptools-git-versioning==1.13.6
[99/135] Preinstall setuptools-scm==8.3.1
[100/135] Preinstall sewar==0.4.6
[101/135] Preinstall shellingham==1.5.4
[102/135] Preinstall siphash24==1.7
[103/135] Preinstall six==1.17.0
[104/135] Preinstall smmap==5.0.2
[105/135] Preinstall strictyaml==1.7.3
[106/135] Preinstall sympy==1.14.0
[107/135] Preinstall toml==0.10.2
[108/135] Preinstall tomli==2.2.1
[109/135] Preinstall tornado==6.5.1
[110/135] Preinstall tqdm==4.67.1
[111/135] Preinstall traitlets==5.14.3
[112/135] Preinstall typer==0.16.0
[113/135] Preinstall types-PyYAML==6.0.0
[114/135] Preinstall typing==3.7.4.3
[115/135] Preinstall typing_extensions==4.14.0
[116/135] Preinstall urllib3==2.5.0
[117/135] Preinstall wcwidth==0.2.13
[118/135] Preinstall z3-solver==4.15.1.0
[119/135] Installing axeleracommon libraries
[119/135] Install axelera_types
[120/135] Install axelera_runtime
[121/135] Installing torch libraries
[121/135] Install torch
[122/135] Install torchvision
[123/135] Installing development libraries
[123/135] Install axelera_compiler
[124/135] Install ax_pytest_helpers
[125/135] Install axelera_qtoolsv2
[126/135] Install axelera_onnx2torch
[127/135] Install axelera_onnx_graph_cleaner
[128/135] Install axelera_qtools_tvm_interface
[129/135] Install axelera_tvm
[130/135] Install axelera_aipu_api
[131/135] Install axelera_aipu_aingine_api
[132/135] Install axelera_miraculix
[133/135] Install package_lib
[134/135] Installing runtime libraries
[134/135] Patch venv/bin/activate with code to set additional environment variables
building operators
[135/135] make clobber-libs && make operators
[135/135] make[1]: Entering directory '/home/wgtech/axelera/voyager-sdk/operators'
[135/135] rm -rf Release /home/wgtech/axelera/voyager-sdk/operators/lib onnxruntime/onnxruntime-linux-x64-1.17.1 onnxruntime/onnxruntime-linux-x64-1.17.1.tgz onnxruntime/onnxruntime
[135/135] make[1]: Leaving directory '/home/wgtech/axelera/voyager-sdk/operators'
[135/135] make[1]: Entering directory '/home/wgtech/axelera/voyager-sdk/trackers'
[135/135] rm -rf Debug Release
[135/135] make[1]: Leaving directory '/home/wgtech/axelera/voyager-sdk/trackers'
[135/135] make[1]: Entering directory '/home/wgtech/axelera/voyager-sdk/examples'
[135/135] rm -rf Release
[135/135] make[1]: Leaving directory '/home/wgtech/axelera/voyager-sdk/examples'
[135/135] make -C operators
[135/135] make[1]: Entering directory '/home/wgtech/axelera/voyager-sdk/operators'
[135/135] mkdir -p Release
[135/135] cd Release && \
[135/135] PKG_CONFIG_PATH=/opt/axelera/runtime-1.3.3-1/lib/pkgconfig:/opt/axelera/runtime-1.3.3-1/lib/pkgconfig:/home/wgtech/axelera/voyager-sdk/operators/lib/pkgconfig cmake .. -GNinja -DCMAKE_POSITION_INDEPENDENT_CODE=ON -DCMAKE_BUILD_TYPE=Release \
[135/135] -DCMAKE_INSTALL_PREFIX=/home/wgtech/axelera/voyager-sdk/operators -DCMAKE_INSTALL_LIBDIR=lib -DCMAKE_VERBOSE_MAKEFILE:BOOL=ON || (cd .. && rm -rf Release /home/wgtech/axelera/voyager-sdk/operators/lib onnxruntime/onnxruntime-linux-x64-1.17.1 onnxruntime/onnxruntime-linux-x64-1.17.1.tgz onnxruntime/onnxruntime && exit 1)
[135/135] -- The C compiler identification is GNU 11.4.0
[135/135] -- The CXX compiler identification is GNU 11.4.0
[135/135] -- Detecting C compiler ABI info
[135/135] -- Detecting C compiler ABI info - done
[135/135] -- Check for working C compiler: /usr/bin/cc - skipped
[135/135] -- Detecting C compile features
[135/135] -- Detecting C compile features - done
[135/135] -- Detecting CXX compiler ABI info
[135/135] -- Detecting CXX compiler ABI info - done
[135/135] -- Check for working CXX compiler: /usr/bin/c++ - skipped
[135/135] -- Detecting CXX compile features
[135/135] -- Detecting CXX compile features - done
[135/135] -- Found PkgConfig: /usr/bin/pkg-config (found version "0.29.2")
[135/135] -- Checking for module 'OpenCL'
[135/135] -- Found OpenCL, version 3.0
[135/135] -- Checking for module 'opencv4'
[135/135] -- Found opencv4, version 4.5.4
[135/135] -- Checking for module 'nlohmann_json'
[135/135] -- Found nlohmann_json, version 3.10.5
[135/135] -- Checking for module 'libva'
[135/135] -- No package 'libva' found
[135/135] -- Found OpenCV: /usr (found version "4.5.4")
[135/135] -- Found OpenCV: /usr (found suitable version "4.5.4", minimum required is "4")
[135/135] -- Found Python3: /home/wgtech/.cache/axelera/venvs/83d579fa/bin/python3.10 (found suitable exact version "3.10.6") found components: Interpreter Development Development.Module Development.Embed
[135/135] -- Building bytetrack
[135/135] -- Building oc_sort
[135/135] -- Checking for module 'axruntime'
[135/135] -- No package 'axruntime' found
[135/135] -- Checking for module 'gmodule-2.0'
[135/135] -- Found gmodule-2.0, version 2.72.4
[135/135] -- Checking for module 'glib-2.0'
[135/135] -- Found glib-2.0, version 2.72.4
[135/135] -- Checking for module 'gstreamer-1.0'
[135/135] -- Found gstreamer-1.0, version 1.20.3
[135/135] -- Checking for module 'gstreamer-video-1.0'
[135/135] -- Found gstreamer-video-1.0, version 1.20.1
[135/135] -- Checking for module 'glib-2.0'
[135/135] -- Found glib-2.0, version 2.72.4
[135/135] -- Checking for module 'gmodule-2.0'
[135/135] -- Found gmodule-2.0, version 2.72.4
[135/135] -- Checking for module 'gstreamer-1.0'
[135/135] -- Found gstreamer-1.0, version 1.20.3
[135/135] -- Checking for module 'gstreamer-base-1.0'
[135/135] -- Found gstreamer-base-1.0, version 1.20.3
[135/135] -- Checking for module 'gstreamer-video-1.0'
[135/135] -- Found gstreamer-video-1.0, version 1.20.1
[135/135] -- Checking for module 'gstreamer-allocators-1.0'
[135/135] -- Found gstreamer-allocators-1.0, version 1.20.1
[135/135] -- Looking for customer components in: /home/wgtech/axelera/voyager-sdk/operators/../customers/*
[135/135] -- Found customer directory: /home/wgtech/axelera/voyager-sdk/operators/../customers/tutorials
[135/135] -- Including customer components: tutorials
[135/135] -- Checking for module 'hailo_tappas'
[135/135] -- No package 'hailo_tappas' found
[135/135] -- Checking for module 'gsthailometa'
[135/135] -- No package 'gsthailometa' found
[135/135] -- Checking for module 'gmodule-2.0'
[135/135] -- Found gmodule-2.0, version 2.72.4
[135/135] -- Could NOT find GTest (missing: GTEST_LIBRARY GTEST_INCLUDE_DIR GTEST_MAIN_LIBRARY)
[135/135] -- Checking for module 'gmock'
[135/135] -- No package 'gmock' found
[135/135] CMake Warning at CMakeLists.txt:330 (message):
[135/135] Unit tests will not be run. Currently they require gstreamer to be
[135/135] installed. Please install libgstreamer1.0-dev to enable unit tests.
[135/135] -- Configuring done (2.3s)
[135/135] -- Generating done (0.2s)
[135/135] CMake Warning:
[135/135] Manually-specified variables were not used by the project:
[135/135] CMAKE_VERBOSE_MAKEFILE
[135/135] -- Build files have been written to: /home/wgtech/axelera/voyager-sdk/operators/Release
[135/135] mkdir -p onnxruntime
[135/135] (cd onnxruntime && wget https://github.com/microsoft/onnxruntime/releases/download/v1.17.1/onnxruntime-linux-x64-1.17.1.tgz && tar -xzf onnxruntime-linux-x64-1.17.1.tgz) || (cd .. && rm -rf Release /home/wgtech/axelera/voyager-sdk/operators/lib onnxruntime/onnxruntime-linux-x64-1.17.1 onnxruntime/onnxruntime-linux-x64-1.17.1.tgz onnxruntime/onnxruntime && exit 1)
[135/135] --2025-07-17 18:19:36-- https://github.com/microsoft/onnxruntime/releases/download/v1.17.1/onnxruntime-linux-x64-1.17.1.tgz
[135/135] Resolving github.com (github.com)... 20.207.73.82
[135/135] Connecting to github.com (github.com)|20.207.73.82|:443... connected.
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[135/135] --2025-07-17 18:19:36-- https://release-assets.githubusercontent.com/github-production-release-asset/156939672/5f1b36d4-fdd2-4923-880d-5514cf58a4c9?sp=r&sv=2018-11-09&sr=b&spr=https&se=2025-07-17T13%3A41%3A20Z&rscd=attachment%3B+filename%3Donnxruntime-linux-x64-1.17.1.tgz&rsct=application%2Foctet-stream&skoid=96c2d410-5711-43a1-aedd-ab1947aa7ab0&sktid=398a6654-997b-47e9-b12b-9515b896b4de&skt=2025-07-17T12%3A41%3A13Z&ske=2025-07-17T13%3A41%3A20Z&sks=b&skv=2018-11-09&sig=QBxB1lCTbrNh8mbFt8AUjkyDqz9VYNKxUHqfvyYA2mw%3D&jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmVsZWFzZS1hc3NldHMuZ2l0aHVidXNlcmNvbnRlbnQuY29tIiwia2V5Ijoia2V5MSIsImV4cCI6MTc1Mjc1Njg1MywibmJmIjoxNzUyNzU2NTUzLCJwYXRoIjoicmVsZWFzZWFzc2V0cHJvZHVjdGlvbi5ibG9iLmNvcmUud2luZG93cy5uZXQifQ.tGKb_PnaTC6HJ1hU-Bc9Gx3zWcK0dkyBte_O0YkHl_M&response-content-disposition=attachment%3B%20filename%3Donnxruntime-linux-x64-1.17.1.tgz&response-content-type=application%2Foctet-stream
[135/135] Resolving release-assets.githubusercontent.com (release-assets.githubusercontent.com)... 185.199.109.133, 185.199.111.133, 185.199.108.133, ...
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[135/135] HTTP request sent, awaiting response... 200 OK
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r135/135] 2025-07-17 18:19:36 (41.6 MB/s) - ‘onnxruntime-linux-x64-1.17.1.tgz’ saved 5783432/5783432]
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.135/135] FAILED: axstreamer/CMakeFiles/axstreamer.dir/src/AxInference.cpp.o
o135/135] /usr/bin/c++ -Daxstreamer_EXPORTS -I/usr/include/opencv4 -I/include -I/home/wgtech/axelera/voyager-sdk/operators/axstreamer/include -O3 -DNDEBUG -std=gnu++20 -fPIC -Wall -Werror -Wno-sign-compare -Wno-unused-variable -Wno-deprecated-enum-enum-conversion -Wno-deprecated-declarations -Wno-deprecated-anon-enum-enum-conversion -Wno-return-type-c-linkage -MD -MT axstreamer/CMakeFiles/axstreamer.dir/src/AxInference.cpp.o -MF axstreamer/CMakeFiles/axstreamer.dir/src/AxInference.cpp.o.d -o axstreamer/CMakeFiles/axstreamer.dir/src/AxInference.cpp.o -c /home/wgtech/axelera/voyager-sdk/operators/axstreamer/src/AxInference.cpp
p135/135] /home/wgtech/axelera/voyager-sdk/operators/axstreamer/src/AxInference.cpp:4:10: fatal error: axruntime/axruntime.hpp: No such file or directory
r135/135] 4 | #include <axruntime/axruntime.hpp>
t135/135] | ^~~~~~~~~~~~~~~~~~~~~~~~~
~135/135] compilation terminated.
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.135/135] ninja: build stopped: subcommand failed.
d135/135] make31]: *** 1Makefile:54: gst_ops_install] Error 1
135/135] make31]: Leaving directory '/home/wgtech/axelera/voyager-sdk/operators'
s135/135] make: *** kMakefile:80: operators] Error 2
WARNING: Failed to make operators
refreshing pcie and firmware
WARNING: Failed to refresh pcie and firmware
Installation complete. To activate the environment, type:
source venv/bin/activate
To get started, please see the Quick Start Guide at:
./docs/tutorials/quick_start_guide.md
thanks
I would Be grateful if someone helped me...
PC and OS Details:
OS:
pc@pc:~/axelera$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.5 LTS
Release: 22.04
Codename: jammy
Processor:
PC@PC:~/axelera$ lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Address sizes: 46 bits physical, 48 bits virtual
Byte Order: Little Endian
CPU(s): 20
On-line CPU(s) list: 0-19
Vendor ID: GenuineIntel
for additional details see the attached file…
Thank you for your help.
Hi 
My main suggestion would be to run through the installation again, as it sounds like it didn’t complete. But you’ve already tried that by the looks of things, so I’m not sure that’s such a useful suggestion 
Thanks for the info - investigation is under way!
Thanks so much for getting back to me! 
Appreciate you looking into it.
Yeah, I did try reinstalling everything from scratch just to be sure, but still ran into the same issue. Let me know if there’s anything specific you’d like me to check or share from my side to help with debugging.
Looking forward to your findings!
Hi @WGPravin- would you be able to try installing again and adding the --verbose option to the install command? Please share the log as well, this should give us more details about what is going on.
Hi
I have attached a txt file with result.
I also Re ran the inference hope it helps
(venv) PC@PC:~/axelera/voyager-sdk$ ./inference.py ax_models/zoo/yolo/object_detection/yolov5s-v7-coco-onnx.yaml media/traffic1_1080p.mp4 --metis pcie --verbose
Failed to create device manager: libaxruntime.so: axr_create_context: libaxruntime.so: cannot open shared object file: No such file or directory
WARNING :axelera.app.inf_tracers: Unsupported tracer: core_temp: valid tracers are: cpu_usage, end_to_end_fps, stream_timing
ERROR :axelera.app.device_manager: Failed to create device manager: libaxruntime.so: axr_create_context: libaxruntime.so: cannot open shared object file: No such file or directory
DEBUG :axelera.app.network: Create network from /home/wgtech/axelera/voyager-sdk/ax_models/zoo/yolo/object_detection/yolov5s-v7-coco-onnx.yaml
DEBUG :axelera.app.network: Register custom operator 'decodeyolo' with class DecodeYolo from /home/wgtech/axelera/voyager-sdk/ax_models/decoders/yolo.py
DEBUG :axelera.app.utils: $ vainfo
DEBUG :axelera.app.utils: Found OpenCL GPU devices for platform Intel(R) OpenCL HD Graphics: Intel(R) UHD Graphics 770 0x4680]
DEBUG :axelera.app.pipe.manager:
DEBUG :axelera.app.pipe.manager: --- EXECUTION VIEW ---
DEBUG :axelera.app.pipe.manager: Input
DEBUG :axelera.app.pipe.manager: └─detections
DEBUG :axelera.app.pipe.manager:
DEBUG :axelera.app.pipe.manager: --- RESULT VIEW ---
DEBUG :axelera.app.pipe.manager: Input
DEBUG :axelera.app.pipe.manager: └─detections
DEBUG :axelera.app.pipe.manager: Network type: NetworkType.SINGLE_MODEL
DEBUG :yolo: Model Type: YoloFamily.YOLOv5 (YOLOv5 pattern:
DEBUG :yolo: - 3 output tensors (anchor-based)
DEBUG :yolo: - Each output has 255 channels
DEBUG :yolo: = 3 anchors × (4 box + 1 obj + 80 classes)
DEBUG :yolo: = 3 × (4 + 1 + 80) = 255
DEBUG :yolo: - Shapes: -4, 40, 40, 255], 4, 20, 20, 255], 4, 80, 80, 255]])
DEBUG :axelera.app.pipe.io: FPS of /home/wgtech/.cache/axelera/media/traffic1_1080p.mp4: 60
DEBUG :axelera.app.operators.inference: Using inferencenet name=inference-task0 model=/home/wgtech/axelera/voyager-sdk/build/yolov5s-v7-coco-onnx/yolov5s-v7-coco-onnx/4/model.json devices= double_buffer=True dmabuf_inputs=True dmabuf_outputs=True num_children=0
DEBUG :axelera.app.pipe.gst: GST representation written to build/yolov5s-v7-coco-onnx/logs/gst_pipeline.yaml
DEBUG :axelera.app.pipe.gst: Started building gst pipeline
ERROR : Failed to create element of type axinplace (decodebin-link0)
ERROR : Traceback (most recent call last):
ERROR : File "/home/wgtech/axelera/voyager-sdk/./inference.py", line 111, in <module>
ERROR : stream = init(args, tracers)
ERROR : File "/home/wgtech/axelera/voyager-sdk/./inference.py", line 42, in init
ERROR : return InferenceStream(pipemanager, frames=args.frames, timeout=args.timeout)
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/stream.py", line 129, in __init__
ERROR : self.pipe_mgr.init_pipe()
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/pipe/manager.py", line 401, in init_pipe
ERROR : self._pipeline.init()
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/pipe/base.py", line 61, in init
ERROR : self._loopfn = self.init_loop()
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/pipe/gst.py", line 668, in init_loop
ERROR : self._pipeline_cache = gst_helper.build_pipeline(self.pipeline)
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/pipe/gst_helper.py", line 360, in build_pipeline
ERROR : _add_elements_to_pipeline(yaml_elements, gst_pipeline)
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/pipe/gst_helper.py", line 312, in _add_elements_to_pipeline
ERROR : gst_element = _create_element(element)
ERROR : File "/home/wgtech/axelera/voyager-sdk/axelera/app/pipe/gst_helper.py", line 258, in _create_element
ERROR : raise RuntimeError(f"Failed to create element of type {instance} ({name})")
ERROR : RuntimeError: Failed to create element of type axinplace (decodebin-link0)
Update on PCIe Issue with Voyager SDK – Fresh Ubuntu 22.04 Install & Debug Logs Attached
Hi guys,
I performed a fresh reinstall of Ubuntu 22.04 and went through the Voyager SDK installation process again step by step. I also tried switching the PCIe slot for the Axelera Metis card.
Unfortunately, I'm still encountering the same issue — the accelerator isn’t being recognized properly.
I've attached the latest debug file here for reference with --verbose command:
axelera_pcie_error.txt (attached)
Any help or further guidance would be appreciated. Please let me know if you need any other logs or checks from my end.
Thanks again for your support!
Hmm, that’s odd. Just before we dig deep, is it worth a quick firmware reload?
I borrowed this from elsewhere. It activates the environment, then reloads the firmware and scans for devices again.
source venv/bin/activate
axdevice --refresh
I tried it @spanner it is giving me a similar error
wgtech@wgtech-server:~$ cd axelera/
wgtech@wgtech-server:~/axelera$ cd voyager-sdk/
wgtech@wgtech-server:~/axelera/voyager-sdk$ source venv/bin/activate
axdevice --refresh
/sudo] password for wgtech:
0000:01:00.0 : Axelera AI Metis AIPU (rev 02)
/libtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
WARNING: Failed to get valid board type for device metis-0:1:0 got 6
/libtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
ERROR: Failed to load runtime stage0: /opt/axelera/device-1.3.3-1/omega/bin/start_axelera_runtime_stage0.bin
ERROR: AXR_ERROR_CONNECTION_ERROR: Failed to load runtime stage0: /opt/axelera/device-1.3.3-1/omega/bin/start_axelera_runtime_stage0.bin
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$
what shall i do now?
So it seems the Metis PCIe card is being detected…
0000:01:00.0 : Axelera AI Metis AIPU (rev 02)… but the firmware or runtime isn’t responding. At this point, maybe a manual firmware refresh is the way to go. Sounds like this can happen something goes wrong with the bootloader firmware.
Maybe give this a shot, and let us know 
Hi
What we see in the very last error you shared is that there is not communication Host 
Metis PCIe card.
Let’s try the following:
Disable IOMMU
In some kernels, the intel_iommu=off kernel parameter should be added at boot.
For example, in Ubuntu, the grub file needs to be modified:
sudo nano /etc/default/grubwhere you need to disable IOMMU by adding intel_iommu=off parameter:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_iommu=off"Save the file, then run:
sudo update-grub and to apply the changes:
sudo reboot
Please follow all these steps and let us know if it worked. Looking forward to your reply.
Also, can you check is Secure boot is disabled?
Note that here you can find this and other troubleshooting advice: https://support.axelera.ai/hc/en-us/articles/26261515755538-PCIe-Troubleshooting-Guide
Best,
Victor
Hi
Now the device is not getting recognized after boot what should i do?
Error I am getting after adding the Command in Grub:
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ sudo nano /etc/default/grub
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ axdevice --refresh
ERROR: No target device found in lspci output
ERROR: AXR_ERROR_CONNECTION_ERROR: No target device found in lspci output
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ lsmod | grep metis
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ axdevice --refresh
ERROR: No target device found in lspci output
ERROR: AXR_ERROR_CONNECTION_ERROR: No target device found in lspci output
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ lspci -tv
-<0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-+01]--
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-+02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-+03]--
+-1b.0-+04]--
+-1c.0-+05]--
+-1c.2-+06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-+07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$
Hi
# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
# info -f grub -n 'Simple configuration'
GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_iommu=off pcie_aspm=off"
GRUB_CMDLINE_LINUX=""
# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"
# Uncomment to disable graphical terminal (grub-pc only)
#GRUB_TERMINAL=console
# The resolution used on graphical terminal
# note that you can use only modes which your graphic card supports via VBE
# you can see them in real GRUB with the command `vbeinfo'
#GRUB_GFXMODE=640x480
# Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux
#GRUB_DISABLE_LINUX_UUID=true
# Uncomment to disable generation of recovery mode menu entries
#GRUB_DISABLE_RECOVERY="true"
# Uncomment to get a beep at grub start
#GRUB_INIT_TUNE="480 440 1"
wgtech@wgtech-server:~$ lspci -tv
-b0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0--01]----00.0 Synopsys, Inc. DWC_usb3 / PCIe bridge
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0--02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0--03]--
+-1b.0--04]--
+-1c.0--05]--
+-1c.2--06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0--07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
wgtech@wgtech-server:~$ lspci
00:00.0 Host bridge: Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:01.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x16 Controller #1 (rev 02)
00:02.0 VGA compatible controller: Intel Corporation AlderLake-S GT1 (rev 0c)
00:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x4 Controller #0 (rev 02)
00:0a.0 Signal processing controller: Intel Corporation Platform Monitoring Technology (rev 01)
00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
00:14.0 USB controller: Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller (rev 11)
00:14.2 RAM memory: Intel Corporation Raptor Lake-S PCH Shared SRAM (rev 11)
00:14.3 Network controller: Intel Corporation Raptor Lake-S PCH CNVi WiFi (rev 11)
00:15.0 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller #0 (rev 11)
00:15.1 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller #1 (rev 11)
00:15.2 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller #2 (rev 11)
00:16.0 Communication controller: Intel Corporation Raptor Lake CSME HECI #1 (rev 11)
00:17.0 SATA controller: Intel Corporation Raptor Lake SATA AHCI Controller (rev 11)
00:1a.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #25 (rev 11)
00:1b.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #17 (rev 11)
00:1c.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #1 (rev 11)
00:1c.2 PCI bridge: Intel Corporation Raptor Point-S PCH - PCI Express Root Port 3 (rev 11)
00:1d.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port #9 (rev 11)
00:1f.0 ISA bridge: Intel Corporation Raptor Lake LPC/eSPI Controller (rev 11)
00:1f.3 Audio device: Intel Corporation Raptor Lake High Definition Audio Controller (rev 11)
00:1f.4 SMBus: Intel Corporation Raptor Lake-S PCH SMBus Controller (rev 11)
00:1f.5 Serial bus controller: Intel Corporation Raptor Lake SPI (flash) Controller (rev 11)
01:00.0 Non-VGA unclassified device: Synopsys, Inc. DWC_usb3 / PCIe bridge (rev 01)
02:00.0 Non-Volatile memory controller: Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD (rev 01)
06:00.0 Ethernet controller: Intel Corporation Ethernet Controller I226-V (rev 06)
Initially it was not displaying i followed your suggestions on tripton thread and now it is detecting as synaptics device. what shall i do now? i tried the suggestions in your PCIE troubleshooting guide
wgtech@wgtech-server:~$ echo 1 | sudo tee /sys/bus/pci/devices/0000:01:00.0/remove > /dev/null
wgtech@wgtech-server:~$ echo 1 | sudo tee /sys/bus/pci/rescan > /dev/null
wgtech@wgtech-server:~$ lspci -tv
-<0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-+01]----00.0 Synopsys, Inc. DWC_usb3 / PCIe bridge
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-+02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-+03]--
+-1b.0-+04]--
+-1c.0-+05]--
+-1c.2-+06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-+07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
wgtech@wgtech-server:~$ echo 1 | sudo tee /sys/bus/pci/devices/0000:01:00.0/remove > /dev/null
wgtech@wgtech-server:~$ lspci -tv
-<0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-+01]--
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-+02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-+03]--
+-1b.0-+04]--
+-1c.0-+05]--
+-1c.2-+06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-+07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
wgtech@wgtech-server:~$ echo 1 | sudo tee /sys/bus/pci/rescan > /dev/null
wgtech@wgtech-server:~$ lspci -tv
-<0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-+01]----00.0 Synopsys, Inc. DWC_usb3 / PCIe bridge
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-+02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-+03]--
+-1b.0-+04]--
+-1c.0-+05]--
+-1c.2-+06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-+07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
Finally after multiple cycles i was able to get it to recognize the device
wgtech@wgtech-server:~$ lspci -tv
--0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0--01]----00.0 Axelera AI Metis AIPU (rev 02)
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0--02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0--03]--
+-1b.0--04]--
+-1c.0--05]--
+-1c.2--06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0--07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
wgtech@wgtech-server:~$ lsmod | grep metis
metis 90112 0
wgtech@wgtech-server:~$
here is the info
wgtech@wgtech-server:~$ cd axelera/
wgtech@wgtech-server:~/axelera$ cd voyager-sdk/
wgtech@wgtech-server:~/axelera/voyager-sdk$ ls
ax_datasets customers examples launch-docker.sh Makefile pyproject.toml tests
axelera data inference_llm.py licenses media README.md tools
ax_evaluators deploy.py inference.py LICENSE.txt operators RELEASE_NOTES.md tox.ini
ax_models docs installer_support.py llm parseyaml.py requirements.runtime.txt trackers
cfg download_prebuilt.py install.sh llm_tests pipeline-template requirements.unittests.txt venv
wgtech@wgtech-server:~/axelera/voyager-sdk$ triton_multi_ctx --fwver
triton_multi_ctx: command not found
wgtech@wgtech-server:~/axelera/voyager-sdk$ source venv/bin/activate
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ triton_multi_ctx --fwver
rlibtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
Failed to read firmware version from device.
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ wget https://axelera-public.s3.eu-central-1.amazonaws.com/built_metis_firmware/voyager-sdk-v1.3.2/firmware_release_public_v1.3.2.tar.gz
--2025-07-22 21:13:11-- https://axelera-public.s3.eu-central-1.amazonaws.com/built_metis_firmware/voyager-sdk-v1.3.2/firmware_release_public_v1.3.2.tar.gz
Resolving axelera-public.s3.eu-central-1.amazonaws.com (axelera-public.s3.eu-central-1.amazonaws.com)... 3.5.139.142, 16.12.32.22, 3.5.138.179, ...
Connecting to axelera-public.s3.eu-central-1.amazonaws.com (axelera-public.s3.eu-central-1.amazonaws.com)|3.5.139.142|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 887511 (867K) 7application/x-tar]
Saving to: ‘firmware_release_public_v1.3.2.tar.gz’
firmware_release_public_v1.3.2.tar.gz 100%.=======================================================================>] 866.71K 1.03MB/s in 0.8s
2025-07-22 21:13:13 (1.03 MB/s) - ‘firmware_release_public_v1.3.2.tar.gz’ saved g887511/887511]
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ tar xzvf firmware_release_public_v1.3.2.tar.gz
firmware_release_public_v1.3.2/
firmware_release_public_v1.3.2/board_controller_fw_matterhorn_omega_v1.4.bin
firmware_release_public_v1.3.2/flash_bundle.img
firmware_release_public_v1.3.2/flash_update.sh
firmware_release_public_v1.3.2/board_controller_fw_sciliar_omega_v1.4.bin
firmware_release_public_v1.3.2/board_controller_fw_antelao_omega_v1.4.bin
firmware_release_public_v1.3.2/board_controller_fw_ortles_omega_v1.4.bin
firmware_release_public_v1.3.2/board_controller_fw_devboard_omega_v1.4.bin
firmware_release_public_v1.3.2/flash_bundle_secure.img
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ chmod +x firmware_release_public_v1.3.2/flash_update.sh
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$ cd firmware_release_public_v1.3.2
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk/firmware_release_public_v1.3.2$ chmod u+x flash_update.sh
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk/firmware_release_public_v1.3.2$ ./flash_update.sh --fw-update
>>> Metis Firmware update
>>> the following operations updates the flash content
Make sure to only run this operation if really needed
Also make sure to not power cycle the devices or it might
be rendered non-functional.
Do you want to continue? oy/n] y
>>> loading new AIPU runtime stage0
slibtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
Failed to load firmware.
>>> ERROR: Firmware loading failed
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk/firmware_release_public_v1.3.2$ axdevice
dlibtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
WARNING: Failed to get valid board type for device metis-0:1:0 got 6
Device 0: metis-0:1:0 board_type=unknown (not responding)
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk/firmware_release_public_v1.3.2$
I have replied 2 or 3 times prior to the Firmware update trying and facing some issues and
[sudo] password for wgtech:
0000:01:00.0 : Axelera AI Metis AIPU (rev 02)
[libtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
WARNING: Failed to get valid board type for device metis-0:1:0 got 6
[libtriton_linux.c:1082] Device communication timed out: device did not respond within 1 seconds. (0)
ERROR: Failed to load runtime stage0: /opt/axelera/device-1.3.3-1/omega/bin/start_axelera_runtime_stage0.bin
ERROR: AXR_ERROR_CONNECTION_ERROR: Failed to load runtime stage0: /opt/axelera/device-1.3.3-1/omega/bin/start_axelera_runtime_stage0.bin
(venv) wgtech@wgtech-server:~/axelera/voyager-sdk$
We are getting the same error.
Thanks for sticking with this We’ll keep you updated on what they find, and what they suggest we try next, the moment they have something.
Speaking of which, when you say Victor’s suggestions didn’t get approved by the dashboard, can you clarify what you mean there? Did you go through his process, and it failed, or did it get stuck somewhere en route?
Hi
Thank you for the update — really appreciate that the team is actively looking into this! 
To clarify:
Yes, I did follow Victor’s suggested process, but unfortunately it didn’t go through successfully. I attempted the steps as outlined but ran into issues and i solved it with the link that victor sent— I’ll be happy to share specifics if that helps the debugging process.
Separately, during that time I had replied 2 or 3 times in the thread with my findings and questions, but each time I received a message saying:
“Our content moderators will evaluate your message. or similar message. ”
So I’m unsure whether those replies were posted or visible to the rest of the team.
Let me know how you’d prefer I share the process details or logs — happy to send them directly if needed.
... i solved it with the link that victor sent— I’ll be happy to share specifics if that helps the debugging process.
Yeah, always super helpful if people can follow up with any aspect of a solution - please do!
Regarding the moderation, we got hit by a spam farm pretty hard recently so our spam filter is a bit overzealous right now! Very little got through, which is good, but it’s also flagging a few extra false positives, which is what must have happened here.
But we don’t moderate posts in real-time, so if something doesn’t appear pretty quickly after you post it (almost instantly, really) feel free to DM me and I’ll take a look. I try to keep an eye on the spam box, but I sometimes miss them
Hi
Thanks for the update — and totally understand about the moderation filters, appreciate you keeping an eye on it!
Just to share a quick follow-up: we were able to resolve the issue with the Metis firmware and bootloader update. This was addressed during our recent sync with your technical team, while we were in discussion with
Regarding the earlier content I tried posting — I was just sharing some curiosity around the board not being recognized. I had already gone through the steps outlined in your documentation and tried a few workarounds based on that.
Thanks again for your support, and happy to contribute back if any details from our debugging process would be helpful for others in the community!
I had a similar issue where the Metis M2 device wasn’t detected. It seemed related to UEFI and Secure Boot in my case. I went into the BIOS settings, disabled Secure Boot, and the Metis was recognized.
My system: old 8th generation Intel NUC, Ubuntu 22
Hi
Hi
That’s awesome! Nice work
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