I'm currently setting up the Axelera Voyager SDK on Ubuntu 22.04.5 LTS with a verified PCIe Metis AIPU card (rev 02 properly detected via lspci, and metis module loaded). However, during installation with install.sh --all --media, several symbolic link warnings occurred (e.g., media: invalid symlink), and although the runtime reports as installed, the file libaxruntime.so is missing entirely from runtime/lib/. This results in the inference script failing with: Failed to create device manager: libaxruntime.so: cannot open shared object file. Additionally, the AxInference.cpp build fails due to missing axruntime/axruntime.hpp. I’ve already tried clearing ~/.cache/axelera/ and reinstalling the runtime, but the issue persists. Would appreciate any guidance to resolve the missing runtime files and complete the setup.
Thanks
Pravin Kumar R
PCIE Metis card voyage sdk Failing and Basic Inference code is not working
Hi
the device as
+-01.0-[01]----00.0 Synopsys, Inc. DWC_usb3 / PCIe bridge
and it sometimes works after changing the slot:
now it is persitant i want help with this…
wgtech@wgtech-server:~$ lspci -tv
-[0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-[01]----00.0 Synopsys, Inc. DWC_usb3 / PCIe bridge
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-[02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-[03]--
+-1b.0-[04]--
+-1c.0-[05]--
+-1c.2-[06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-[07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
I tried your trouble shooting guide:
wgtech@wgtech-server:~$ echo 1 | sudo tee /sys/bus/pci/devices/0000:01:00.0/remove > /dev/null
wgtech@wgtech-server:~$ lspci -tv
-[0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-[01]--
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-[02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-[03]--
+-1b.0-[04]--
+-1c.0-[05]--
+-1c.2-[06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-[07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
wgtech@wgtech-server:~$ echo 1 | sudo tee /sys/bus/pci/rescan > /dev/null
wgtech@wgtech-server:~$ lspci -tv
-[0000:00]-+-00.0 Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers
+-01.0-[01]----00.0 Synopsys, Inc. DWC_usb3 / PCIe bridge
+-02.0 Intel Corporation AlderLake-S GT1
+-06.0-[02]----00.0 Sandisk Corp WD SN560/SN740/SN770/SN5000 NVMe SSD
+-0a.0 Intel Corporation Platform Monitoring Technology
+-0e.0 Intel Corporation Volume Management Device NVMe RAID Controller
+-14.0 Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller
+-14.2 Intel Corporation Raptor Lake-S PCH Shared SRAM
+-14.3 Intel Corporation Raptor Lake-S PCH CNVi WiFi
+-15.0 Intel Corporation Raptor Lake Serial IO I2C Host Controller #0
+-15.1 Intel Corporation Raptor Lake Serial IO I2C Host Controller #1
+-15.2 Intel Corporation Raptor Lake Serial IO I2C Host Controller #2
+-16.0 Intel Corporation Raptor Lake CSME HECI #1
+-17.0 Intel Corporation Raptor Lake SATA AHCI Controller
+-1a.0-[03]--
+-1b.0-[04]--
+-1c.0-[05]--
+-1c.2-[06]----00.0 Intel Corporation Ethernet Controller I226-V
+-1d.0-[07]--
+-1f.0 Intel Corporation Raptor Lake LPC/eSPI Controller
+-1f.3 Intel Corporation Raptor Lake High Definition Audio Controller
+-1f.4 Intel Corporation Raptor Lake-S PCH SMBus Controller
\-1f.5 Intel Corporation Raptor Lake SPI (flash) Controller
wgtech@wgtech-server:~$
sometimes when i shutdown and plug out and try it back again it works other times it is not working
i want to know why
still it is like this
+2- Axelera Team
Hmm, I’m starting to feel like there may be a fault here,
Let’s look at getting a replacement sent out to you. I think that’s that the best option for fault finding at this stage. Could I ask you to submit an RMA ticket in the Help Desk? (Use the “Submit a Request” link at the top, and select RMA).
Apologies for the difficulties!
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